Effective Date: October 13, 2025
Thank you for choosing our personal chef and meal prep services. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services or visit our website.
Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Your name, email address, phone number, and home address
- Account Information: Username, password, and preferences for our services
- Dietary Information: Food allergies, dietary restrictions, nutritional preferences, and meal preferences
- Payment Information: Credit card details, billing address, and payment history
- Service Details: Meal prep schedules, chef visit dates, special requests, and service feedback
We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect to:
- Provide and deliver our personal chef and meal prep services
- Customize meal plans according to your dietary needs and preferences
- Process payments and maintain billing records
- Schedule chef visits and coordinate service delivery
- Communicate with you about your orders, appointments, and service updates
- Respond to your questions, requests, and customer service needs
- Improve our services, website, and customer experience
- Send you promotional materials and special offers (with your consent)
- Comply with legal obligations and protect our business interests
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Our Chefs: To fulfill your meal prep and personal chef service requests
- Service Providers: Third-party vendors who assist with payment processing, website hosting, and business operations
- Legal Authorities: When required by law or to protect our rights and safety
All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Your Privacy Choices
You have the right to:
- Access, update, or correct your personal information
- Opt out of promotional emails by using the unsubscribe link in our communications
- Request deletion of your personal information, subject to legal requirements
- Disable cookies through your browser settings
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser, though disabling cookies may affect website functionality.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an effective new date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
PrepandPalate (623) 826-5252 courtney@prepandpalate.com
We value your trust and are committed to protecting your privacy while providing you with exceptional personal chef and meal prep services.