Frequently Asked Questions – Prep & Palate In-Home Personal Chef Services
At Prep & Palate, we make weekly meal prep feel effortless. Our in-home chefs handle the shopping, cooking, and cleanup — so you can relax and enjoy. Below are the most common questions about our personal chef services and how our in-home meal prep works.
Service Basics
What does a personal chef do?
A personal chef creates customized meal plans, does all the grocery shopping (Add On), and cooks in your kitchen — leaving behind fresh, ready-to-enjoy meals. Prep & Palate chefs make eating well simple and personal.
How is Prep & Palate different from meal delivery or catering?
We cook everything fresh in your home, unlike meal delivery services or caterers who prepare food elsewhere. Our meals are never frozen or mass-produced — they’re made for you, right in your kitchen.
What areas do you serve?
We’re based in Scottsdale, Arizona, and proudly serve the Phoenix Valley, including Paradise Valley, Chandler, Tempe, Gilbert, Mesa, and surrounding cities.
Meal Prep Details
Do you bring the groceries?
Yes. Your chef shops for fresh, high-quality ingredients tailored to your weekly menu — saving you time and ensuring top quality.
Do I need to be home during prep?
No. Most clients provide access and return to a spotless kitchen and stocked fridge. Of course, you’re always welcome to stay and chat with your chef.
How long does a session take?
Typically 3–5 hours, depending on your package and menu complexity.
Do you clean up afterward?
Yes. We handle all cleanup, leaving your kitchen spotless.
Packages & Scheduling
What meal prep packages are available?
We offer three flexible options:
- 1 Visit per Week – Ideal for individuals or small households.
- 2 Visits per Week – Great for families or anyone who values freshness.
- 3 Visits per Week – Maximum convenience and variety.
All plans are contract-free — start or stop anytime.
Can I change my package later?
Yes, you can easily switch plans or visit frequency to fit your schedule.
What if I need to reschedule or cancel?
No problem. We offer flexible scheduling — just give us notice, and we’ll adjust your session.
Customization & Nutrition
Do you accommodate dietary restrictions or allergies?
Absolutely. We customize every meal plan for gluten-free, dairy-free, vegetarian, vegan, keto, paleo, or high-protein needs.
Can I request specific cuisines?
Yes. From Italian to Mediterranean to Mexican, our chefs can prepare any style of cuisine you enjoy.
Do you provide nutrition-focused meal prep?
Yes. Prep & Palate was founded by chefs with a nutrition-forward philosophy, ensuring each dish is balanced, nourishing, and flavorful.
Do you make family-style or individual portions?
You choose. We can package meals individually or family-style — whichever fits your household best.
Experience & Safety
Are your chefs background checked?
Yes. Every chef passes a full background check and culinary skill test.
Do you follow food safety guidelines?
Absolutely. Our chefs follow ServSafe protocols for food handling, temperature control, and cleanliness.
What if my kitchen is small?
No problem! Our chefs work efficiently in any kitchen, from cozy condos to large estates.
Do I need to provide containers or equipment?
You can use your own or we’ll bring professional containers and labels for easy storage.
Special Services
Do you offer private dinners or events?
Yes. We provide private chef services for dinner parties, birthdays, holidays, or intimate gatherings — all in your home.
Do you sell gift certificates?
Yes. Our in-home chef experiences make the perfect gift for friends, family, or busy professionals.
Getting Started
How do I book my first chef?
Click “Book Your Chef” or “Schedule a Consultation” on our website. We’ll match you with a chef and design your first menu.
Is there a contract or commitment?
No contracts. You can start, pause, or stop service anytime.
Can I meet my chef before booking?
Yes. Clients can: Connect via email or phone call, and Review their Chef Profile page (with photo)
How do I contact Prep & Palate?
You can reach us through our Contact Page, or call us directly to discuss your goals and schedule your first chef visit.
Still Have Questions?
We’re happy to help you discover how simple and luxurious in-home meal prep can be.
Prep & Palate — We shop, prep, and cook. You relax and enjoy.